Get In Touch
Send Us A Message
Whether you’ve got a question about our play areas, cafe or other facilities or would like to book a party or even become a valued member of the seaside playcafe family. Use the form below to get in touch and we’ll respond as soon as possible.
Come and Play!
How To Find Us
If travelling from Hastings, Rye, or Camber Sands areas. We are accessible via the 100 bus, which stops at Collins Road. (a 2-Minute Walk to the Playcafe)
If travelling to us from Folkestone, Hythe and Dymchurch areas. We are accessible via the 103 bus, which stops at New Romney Light Railway Station. (an 8-Minute Walk to the Playcafe)
If travelling to us from Ashford areas. We are accessible via the 511 bus, which stops at New Romney Light Railway Station. (an 8-Minute Walk to the Playcafe)
Address:
Seaside Playcafe, Unit 17 Howey Road, Mountfield Industrial Estate, New Romney, Kent, TN28 8GN
Phone
07931036866
Opening Times:
Monday: Closed
Tuesday: 9:30am to 15:30pm
Wednesday: 09:30am to 17:30pm
Thursday: 09:30am to 15:30pm
Friday: 09:30am to 15:30pm
Saturdays: Stay & Play 9:30am to 15:00pm
Sundays: Parties Only
FAQ
Frequently Asked Questions
Here’s a collection of our most popular questions and their answers, be sure to check here prior to getting in touch for any information you feel may be important to you before you visit us.
What ages is Seaside Playcafe suitable for?
Seaside Playcafe is designed for babies, toddlers and young children, with play zones that support early years development through safe, purposeful play. We have a dedicated baby area for ages 0–1, plus a sensory space and soft play and role play areas that are ideal for toddlers and children up to around 6. Many families visit with a mix of ages, and our venue is laid out so younger children can enjoy calmer spaces while older little ones explore more active soft play. If you are looking for an indoor play café in New Romney that is genuinely built around early childhood, Seaside Playcafe is a great fit.
How long is a standard session at Seaside Playcafe?
Each standard visit is a 90-minute session, which gives children plenty of time to settle in, explore the soft play, enjoy role play areas and sensory experiences, and still have time for a drink or snack in the café seating area. The 90-minute format also helps us keep sessions comfortable and well-managed, with time to clean thoroughly between groups. If you are searching for a soft play session in Kent that feels structured, relaxed and family-friendly, our 90-minute sessions are designed to deliver exactly that.
What time is the last entry?
Our last entry time is 13:30. This helps us manage sessions smoothly, maintain a calm atmosphere, and make sure every family gets the best experience during their booking. If you are planning a visit, we recommend booking ahead and arriving on time so your child can enjoy the full 90 minutes of indoor play, role play and sensory fun.
What is included in a standard visit or session?
A standard session at Seaside Playcafe includes entry to the venue and access to our main play spaces, including soft play, role play huts, a sensory room, and seating in our café area. Families can relax while children explore, climb, slide, bounce and imagine, with clear play rules in place to keep things safe and enjoyable. Our café offers food and drink available to purchase, so you can turn your visit into a proper outing rather than a quick play stop. If you want an indoor play venue in New Romney that combines fun with early years learning through play, our sessions are built around that balance.
Do you have capacity limits?
Yes, we have capacity limits in place to keep the venue safe, comfortable and enjoyable. Our maximum capacity is 20 in the venue, with a limit of 13 in the soft play area. This helps avoid overcrowding, supports safer play, and makes it easier for parents and carers to supervise their children. Limiting numbers also improves the overall experience, with more space to play, less waiting for popular features, and a calmer environment for younger children. Capacity management is a big part of why families choose Seaside Playcafe as their go-to soft play café in Kent.
Do I need to book in advance or can I walk in?
We recommend booking in advance so you can secure your preferred 90 minute session and avoid disappointment when we are busy. Because we have capacity limits in place to keep the venue comfortable and safe, walk ins are not always possible, especially at weekends, during school holidays, or on rainy days when indoor play venues get much busier. Booking ahead also helps you plan your visit properly, arrive on time, and get the full experience across our soft play, role play huts, sensory room and café seating area.
Where is Seaside Playcafe located?
Seaside Playcafe is located at Unit 17 Howey Road, Mountfield Industrial Estate, New Romney, Kent, TN28 8GN. If you are searching for an indoor soft play café in New Romney or a family friendly play venue in Kent, we are easy to find with free parking nearby and simple access from local roads. We are based on the industrial estate, which makes arrival straightforward for families, especially those visiting with prams, changing bags or party items.
Do adults need to stay with their children?
Yes. Children must remain under parent or carer supervision at all times. Seaside Playcafe is designed as a safe and welcoming indoor play café where families can relax while staying close to the play areas. Active supervision helps keep play calm and enjoyable for everyone, supports safer use of the soft play areas, and helps younger children feel secure while they explore. Our café seating is positioned so adults can stay nearby, keep a clear eye on their child, and still enjoy a drink or snack.
Do you take cash?
Yes, we accept cash in the café and for walk in or telephone bookings. For all bookings made through our website, payment is card only at checkout, this helps us confirm your session quickly and manage capacity smoothly. If you would prefer to pay in cash, you are welcome to book by phone or visit us in person, subject to availability.
Do children and adults need to wear socks?
Yes, socks are required for all visitors, including children and adults. This is an important part of keeping our indoor soft play areas clean, safe and comfortable. Socks help reduce slips and protect play surfaces, especially in soft play spaces and areas used by babies and toddlers. If you forget, it is always worth bringing a spare pair in your bag so you are ready for your session.
What should we bring to our session?
The main essential is socks, as all visitors must wear socks, including children and adults. We also recommend bringing anything your child may need during a 90 minute session, such as a water bottle, a comfort item, or baby essentials if you are visiting with a younger child. Families often bring spare socks too, just in case. If you are visiting with a baby, we also have baby friendly supplies available to help make the experience more comfortable, alongside pram space and changing facilities.
Can we bring our own food and drinks?
We understand that younger children sometimes need familiar snacks or specific items, so children may consume food and drink from outside if needed. However, adults may only consume food and drink purchased from Seaside Playcafe. This rule helps us keep the venue safe and tidy, supports our café, and ensures we can continue offering a clean, welcoming indoor play café experience for families in New Romney and the wider Kent area. If you are unsure what to bring, socks are the main essential, and our café can cover the rest.
Is there parking available?
Yes, we offer free parking with spaces available outside the units and all along the road. This makes Seaside Playcafe an easy option for families looking for soft play with parking in New Romney. Having convenient, free parking is especially helpful for prams, changing bags and everything that comes with family life. If you are visiting for a session or a birthday party booking, you can arrive knowing parking is straightforward.
Is Seaside Playcafe pram and family friendly?
Yes. We have pram space, changing facilities, and parking available right outside the unit, making visits with babies and toddlers far easier. Our layout and play zones are designed with early years families in mind, including a dedicated baby area and calm spaces alongside more active play. If you are looking for a baby-friendly play café in Kent, Seaside Playcafe is built to support those everyday practical needs, not just the fun part.
Is there public transport nearby?
Yes, there are bus stops nearby. Buses stop on the road before the venue at Collins Road, which makes Seaside Playcafe accessible for families who do not drive or prefer public transport. If you are planning your route, Collins Road is the closest reference point for a nearby bus stop, and our address is Unit 17 Howey Road, Mountfield Industrial Estate, New Romney.
Do adults need to stay with their children?
Yes. Children must remain under parent or carer supervision at all times. Seaside Playcafe is designed as a safe and welcoming indoor play café where families can relax while staying close to the play areas. Active supervision helps keep play calm and enjoyable for everyone, supports safer use of the soft play areas, and helps younger children feel secure while they explore. Our café seating is positioned so adults can stay nearby, keep a clear eye on their child, and still enjoy a drink or snack.
What facilities do you have for babies?
We have a dedicated baby area for ages 0 to 1, designed to feel calm, safe and suitable for early exploration. Alongside this, we offer baby friendly supplies and essentials to support families during their visit, plus changing facilities and pram space to make arrival and settling in easier. Our environment is built around early years play, so babies can enjoy gentle, age appropriate experiences while older children explore the more active soft play and role play areas nearby.
Do you clean the play areas between sessions?
Yes. We carry out cleaning routines between every session, so each new group arrives to a fresh, tidy and welcoming environment. This is a key part of how we maintain a safe indoor soft play experience, especially for babies and younger children who play close to the floor and interact with shared equipment. Cleaning between sessions also helps keep the venue comfortable, supports good hygiene standards, and reinforces our focus on creating a safe, family friendly play café in New Romney.
Do you offer birthday parties at Seaside Playcafe?
Yes, we offer birthday party bookings for families who want a fun, stress-free celebration in a safe indoor play venue. Party bookings typically include access to our soft play and role play areas during your session, plus a reserved space for your group to gather, enjoy food, and do the cake moment. Seaside Playcafe is a great option for early years birthday parties in New Romney because children get active play, imaginative role play, and a comfortable café setting for adults. To book a party, contact us with your preferred date and approximate group size and we will guide you through availability and options.
Do you offer memberships?
Yes, we offer membership options for families who visit regularly and want a simple way to plan their month. Memberships can include a set number of sessions per month, and membership bookings count toward the same venue capacity limits to keep sessions comfortable and safe. A Seaside Playcafe membership is ideal if you want a consistent routine for your child, regular indoor play during colder or rainy days, and a welcoming place to support early years learning through play. To ask about current membership availability and what is included, message us and we will explain the options and how to join.
Can I bring my own birthday cake for a party?
Yes, you are welcome to bring your own birthday cake for your celebration. Many families like to make the cake moment personal, and we can help you plan the best time to do it during your party session so everything runs smoothly. Having a clear cake moment also helps you balance play time, seating time and celebrations without feeling rushed. If you have any questions about storage, serving, or timings, contact us before your party and we will guide you so the day feels easy and enjoyable.
What food and snacks are available in the café?
Our café offers a family-friendly selection of snacks and treats to make your visit easy, comfortable and enjoyable from start to finish. During your session you can refuel with light bites and sweet treats, including cake, alongside a range of options that work well for both children and adults. The café seating area is positioned so you can stay close to the play zones, which means you can relax with food and snacks while still keeping a clear eye on your child as they explore the soft play, role play huts and sensory areas. It is designed to feel like a proper little outing rather than a rushed pit stop, with a warm, welcoming atmosphere that supports families at every stage, including those visiting with babies.
Do you serve hot and cold drinks for adults and children?
Yes, we serve a range of hot and cold drinks suitable for both adults and children, so everyone can enjoy something during their visit. Whether you are after a comforting hot drink while the kids burn off energy, or a refreshing cold drink to keep everyone topped up, our café is designed to support a relaxed family experience. Because seating is close to the play areas, parents and carers can enjoy their drink without feeling separated from the action. It is a simple but important part of what makes Seaside Playcafe feel like a true indoor play café in New Romney, not just a soft play venue, somewhere you can unwind, warm up, and enjoy quality time while your child plays.
Can I visit Seaside Playcafe just for the café?
Seaside Playcafe is primarily an indoor play café experience, so most visits take place as part of a booked 90-minute play session. This helps us manage capacity, keep the venue comfortable, and make sure families get a great experience across the play spaces and café area. If you are interested in visiting mainly for the café, the best thing to do is contact us first. We can advise what is possible based on session times, current capacity, and how busy the venue is on the day. This approach helps us keep the environment calm, safe and enjoyable for children and parents, while still offering the cosy café feel Seaside Playcafe is known for.
Do you cater for private hire or exclusive parties?
We can advise on private hire or exclusive party options depending on availability, timings and the type of celebration you are planning. Some families prefer an exclusive feel for bigger birthdays, group meet-ups or special occasions, and we are happy to discuss what is possible within our session structure and capacity limits. If you are looking to book Seaside Playcafe for a private event, contact us with your preferred date, the ages of the children, and an estimated group size. We will explain the options available and help you choose the best format so your party feels smooth, safe and enjoyable, with plenty of time for play and celebrating.
How do party bookings work and how far in advance should I book?
Party bookings work by reserving a party slot for your chosen session, including a dedicated area for your group and access to the play spaces during the party. Because we have capacity limits in place to keep the venue safe and comfortable, party availability can fill up quickly, especially for weekends, school holidays and peak times. We recommend booking as early as you can so you get your preferred date. Once you contact us, we will confirm availability, talk you through your party options, and help you plan the flow of the session, including play time, seating time and the cake moment. Our aim is to make parties feel fun and stress-free for parents, with a smooth experience from arrival to finish.
Do you offer party add ons?
Yes, we can offer party add ons depending on your booking and what you want your celebration to include. Add ons can be a great way to tailor the party to your child, your guests, and your budget, without making planning complicated. Depending on availability, options may include adding extra guests, café extras such as hot and cold drinks, cake and snacks, or small upgrades that make the party feel more personal and special. If you tell us what kind of party you are aiming for, we can recommend suitable add ons and help you build a simple, well-organised party plan that works with your session time and capacity limits.
How do memberships work with booking and capacity?
Memberships are designed for families who want regular visits and a simple way to plan their month. Membership bookings count toward the same capacity limits as standard sessions, which helps keep the venue calm, safe and comfortable for everyone. This means members still book sessions in the usual way, but they can use their included monthly visits as part of their membership. Capacity management is important because it helps us maintain a high-quality indoor play café experience, with enough space to play and relax, especially for younger children. If you are interested in a membership, contact us and we will explain what options are currently available, what is included, and how booking works so you can choose the best fit for your family routine.